LEAP Session 20 | Developing People on Purpose
Date/Time
9/8/2026
2:00 PM CDT / 3:00 PM EST
2:00 PM CDT / 3:00 PM EST
Event Type(s)
Global Events
Event Description
Topic: Developing People on Purpose
Every store has someone with potential — and too often, that potential gets developed by accident instead of on purpose. The difference between a manager who runs shifts and a leader who builds a bench comes down to two skills: coaching and mentoring. They are not the same thing, and knowing which one the moment calls for changes everything.
This session is for store managers, district leaders, and anyone in RTO responsible for growing people. Participants will learn three practical ways to coach for immediate performance, three ways to mentor for long-term career growth, and how to know which hat to wear — then build both into the daily rhythm of the store. You will leave with conversation frameworks you can use in your very next one-on-one.
Speaker: Pete Shau
Every store has someone with potential — and too often, that potential gets developed by accident instead of on purpose. The difference between a manager who runs shifts and a leader who builds a bench comes down to two skills: coaching and mentoring. They are not the same thing, and knowing which one the moment calls for changes everything.
This session is for store managers, district leaders, and anyone in RTO responsible for growing people. Participants will learn three practical ways to coach for immediate performance, three ways to mentor for long-term career growth, and how to know which hat to wear — then build both into the daily rhythm of the store. You will leave with conversation frameworks you can use in your very next one-on-one.
Speaker: Pete Shau
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